Delete your Bittu Store account

You can delete your Bittu Store account and its data at any time.

In the app

1. Open the Bittu Store app and log in.
2. Go to Profile.
3. Tap Delete account, then confirm.

Your data is deleted straight away. If you have an order in progress, you can delete your account once it is delivered or cancelled.

Without the app

Email sekhons1984@gmail.com with the subject "Delete my Bittu Store account" and include the phone number you log in with. We may ask you to confirm that the number is yours. We will delete the account within 30 days.

What is deleted

• Your name, phone number and email address
• Your saved addresses and notification settings
• Your messages with the shop
• Your complaints and their photos
• Your payment screenshots
• Your login, unless the same login is also used for another service

What is kept

Past orders stay in the shop's sales and stock records: items, amounts, dates, payment method and any payment reference number. Your name, phone number, delivery address and order notes are removed from them, so they no longer identify you by name. We keep these records for as long as the shop needs them for accounts and tax.

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